Sensewise Support

Last updated: July 1, 2026

What Sensewise Does

Sensewise Air & Pollen shows local air, pollen, weather, UV, humidity, and pressure signals through a body-comfort lens. It provides a Body Comfort Index, environmental stressor cards, local notifications, seven-day trends, and an Environmental Exposure Summary.

Sensewise is for environmental context and planning only. It is not a clinical record and does not interpret personal health conditions.

Common Questions

Why does Sensewise ask for location?

Sensewise uses location to fetch local environmental data. You can also choose a manual city in Settings > Location.

Can I use another city?

Yes. Open Settings > Location > Edit, search for a city, and select the matching result.

Why are some signals unavailable?

Environmental providers may not return every signal for every place or time. Sensewise shows unavailable signals instead of filling them with inferred values.

Do I need an account?

No. Sensewise has no account system.

Does Sensewise track me?

No. Sensewise does not include ads, tracking, analytics, social features, or third-party advertising SDKs.

Where is my saved profile stored?

Your comfort profile, signal watchlist, notification settings, cached summaries, and calibration feedback are stored on the device.

How do I refresh data?

Open the Air tab and use pull-to-refresh, or change the selected location in Settings.

How do I change notifications?

Open Settings > Notifications to turn briefings on or off and change the alert time.